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Optimal offline customer experience

With the development of sensors, big data and augmented reality, face to face service channels will significantly improve customer experience. An attendant will have in real time quick tips on how to make customer experience more pleasant and frustration-free. Imagine a customer entering a shoe store where the salesman already knows his/her mood, what shoe styles, colors, and interactions the customer prefers based on previous behaviors, purchases and buying experiences.

I agree
12
I don't agree
1
Олег I am not so sure that I would like some random shop to know so much about me, especially if they get that info not from myself directly and willingly, but from some 3-rd party and sensors.
13 Aug 2021
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Юрий Бурак Олег, when at Minsk new metro line was built that year, I just walked while doing like, "ohhh like in space odyssey 2001", " ahhh when this ends"
16 Aug 2021
Юрий Бурак Юрий Бурак, короче, это само по себе будет зрелище в плане поглазеть первые пару дней
16 Aug 2021
Юрий Бурак Юрий Бурак, хотя столько данных это да
16 Aug 2021
Олег Юрий Бурак, мск, оплата в метро "лицом" уже есть. Круто? Да. Но при этом немного не по себе - скоро все будут узнавать тебя "в лицо", вплоть до последнего автомата макдака.
04 Oct 2021